UNIPART GROUP JOINT VENTURE PENSION SCHEME OVERVIEW
The Unipart Group Joint Venture Pension Scheme (JVPS) is a sectionalised defined benefit (DB) pension arrangement. The DB section of the JVPS was closed to future accrual from 31 August 2006 and since then, only DC benefits have been accrued by members. The DC section was closed to new contributions from 1 March 2019 and all DC assets were transferred out of the JVPS to the Unipart Group Master Trust by 31 March 2019. If you held only DC benefits in the JVPS prior to 31 March 2019, please go to the Unipart Group Master Trust page, for details on the scheme that now holds your pension benefits.
The Trustee of the Scheme, UGC JV Pension Trustees Limited, is responsible for looking after the JVPS and ensuring that the Scheme is administered according to the Trust Deed and Rules. The Trustee is required to act in the interests of all members (not itself, any representative body or Unipart) and to ensure that the members are treated fairly and equally. The Board of the Trustee comprises employer nominated Trustee Directors (ENTD) and member nominated Trustee Directors (MNTD). Details on the Trustee Board can be found in the JVPS Report and Accounts which are available on request from the Scheme Administrator.
DATA PROTECTION
The Trustee of the JVPS holds personal data about members in order to correctly administer and pay benefits. Following the introduction of the Data Protection Act 2018 the Trustee is required to make available details of the data that is held, how it is used and the safeguards in place to ensure this data is protected. This information is set out in the Trustee’s Data Protection Privacy Notice, which is available under the ‘Key Documents’ section on the right hand side of this page.
MEMBER WEBSITE
The Administrator of the JVPS provide a member website, that enables you to view specific details about your pension and this can be accessed by clicking the button below.
Go to Member Website
If you have any questions about the member website or how to access it, you should contact the Administrator and the contact details are available at the top of this page.
COMPLAINTS AND IDRP
If you have a complaint relating to your pension benefits or the service you have received from the JVPS Administrator, you should raise your concern with the JVPS Administrator in the first instance.
If, having raised your complaint with the JVPS Administrator, you do not receive a satisfactory resolution to your complaint and remain dissatisfied, the Trustee of the JVPS have a formal Internal Dispute Resolution Procedure (IDRP) available. The aim of the IDRP is to ensure that grievances are properly investigated and any disputes are resolved correctly, fairly and in good time. There are two stages to the IDRP and the relevant documents are available under the ‘Key Documents’ section on the right hand side of this page.
In addition to the IDRP, you have the right to refer your complaint to the Pensions Ombudsman. The Pensions Ombudsman deals with complaints and disputes which concern the administration and/or management of occupational and personal pension schemes. Normally, the Pensions Ombudsman would expect that you have already submitted your complaint via the Scheme’s IDRP and received a formal response from the Trustee before accepting to investigate your complaint.
The Pension Ombudsman services are free to use and the contact details are:
10 South Colonnade
Canary Wharf
London E14 4PU
Tel: 0800 917 4487 or +44 (0) 207 630 2200 (overseas) – (telephone hours are 10am to 2pm)
Email: enquiries@pensions-ombudsman.org.uk
Website: www.pensions-ombudsman.org.uk
Online complaint form: www.pensions-ombudsman.org.uk/our-service/make-a-complaint/
